These terms and conditions of service constitute a legally binding contract between the “Company” and the “Customer”. In the event the Company renders services and issues a document containing Terms and Conditions governing such services, the Terms and Conditions set forth in such other document(s) shall govern those services.
1. Definitions
(a) “Company” shall mean 24-7 HAZMAT DBA DGM Boston, its subsidiaries, related companies, agents and/or representatives;
(b) “Customer” shall mean the person for which the Company is rendering service, as well as its agents and/or representatives, including, but not limited to, shippers, importers, exporters, carriers, secured parties, warehousemen, buyers and/or sellers, shipper’s agents, insurers and underwriters, break-bulk agents, consignees, etc. It is the responsibility of the Customer to provide notice and copy(s) of these terms and conditions of service to all such agents or representatives;
(c) “Documentation” shall mean all information received directly or indirectly from Customer, whether in paper or electronic form;
(d) “Ocean Transportation Intermediaries” (“OTI”) shall include an “ocean freight forwarder” and a “non-vessel operating carrier”;
(e) “Third parties” shall include, but not be limited to, the following: “carriers, truckmen, cartmen, lightermen, forwarders, OTIs, customs brokers, agents, warehousemen and others to which the goods are entrusted for transportation, cartage, handling and/or delivery and/or storage or otherwise”.
2. Company as agent
The Company acts as the “agent” of the Customer for the purpose of performing duties in connection with the packing of goods: as to all other services, Company acts as an independent contractor.
3. Limitation of Actions
(a) Unless subject to a specific statute or international convention, all claims against the Company for a potential or actual loss, must be made in writing and received by the Company, within 60 days of the event giving rise to claim; the failure to give the Company timely notice shall be a complete defense to any suit or action commenced by Customer.
(b) All suits against Company must be filed and properly served on Company as follows:
(i) For claims arising out of packing services rendered 60 days from the date of the loss;
4. No Liability for the Selection or Services of Third Parties and/or Routes
Unless services are performed by persons or firms engaged pursuant to express written instructions from the Customer, Company shall use reasonable care in its selection of third parties, or in selecting the means, route and procedure to be followed in the packing, transportation and delivery of the shipment; advice by the Company that a particular person or firm has been selected to render services with respect to the goods, shall not be construed to mean that the Company warrants or represents that such person or firm will render such services nor does Company assume responsibility or liability for any actions(s) and/or inaction(s) of such third parties and/or its agents, and shall not be liable for any delay or loss of any kind, which occurs while a shipment is in the custody or control of a third party or the agent of a third party; all claims in connection with the Act of a third party shall be brought solely against such party and/or its agents; in connection with any such claim, the Company shall reasonably cooperate with the Customer, which shall be liable for any charges or costs incurred by the Company.
5. Quotations Not Binding
Quotations as to fees, packing rates, freight charges, insurance premiums or other charges given by the Company to the Customer are for informational purposes only and are subject to change without notice; no quotation shall be binding upon the Company unless the Company in writing agrees to undertake the handling or transportation of the shipment at a specific rate or amount set forth in the quotation and payment arrangements are agreed to between the Company and the Customer.
6. Reliance On Information Furnished
(a) Customer acknowledges that it is required to review all documents and declarations prepared and/or filed with Regulatory entities, and will immediately advise the Company of any errors, discrepancies, incorrect statements, or omissions on any declaration or other submission filed on Customer’s behalf;
(b) In preparing and packing customers goods the correctness of all documentation/information, whether in written or electronic format, and all information furnished by Customer; Customer shall use reasonable care to ensure the correctness of all such information and shall indemnify and hold the Company harmless from any and all claims asserted and/or liability or losses suffered by reason of the Customer’s failure to disclose information or any incorrect, incomplete or false statement by the Customer or its agent, representative or contractor upon which the Company reasonably relied. The Customer agrees that the Customer has an affirmative non-delegable duty to disclose any and all information required to properly pack/package the goods.
7. Insurance
Unless requested to do so in writing and confirmed to Customer in writing, Company is under no obligation to procure insurance on Customer’s behalf; in all cases, Customer shall pay all premiums and costs in connection with procuring requested insurance.
8. Disclaimers; Limitation of Liability
(a) Except as specifically set forth herein, Company makes no express or implied warranties in connection with its services;
(b) In connection with all services performed by the Company, Customer may obtain additional liability coverage, up to the actual or declared value of the shipment or transaction, by requesting such coverage and agreeing to make payment therefor, which request must be confirmed in writing by the Company prior to rendering services for the covered transaction(s).
(c) In the absence of additional coverage under (b) above, the Company’s liability shall be limited to the following:
(i) Legal liability is limited to $0.50 per pound unless a higher value is declared in advance and a respective insurance premium paid. Such value declaration must be made in writing to 24-7 HAZMAT DBA DGM Boston. and confirmed by 24-7 HAZMAT DBA DGM Boston prior to shipment.
9. Costs of Collection
In any dispute involving monies owed to Company, the Company shall be entitled to all costs of collection, including reasonable attorney’s fees and interest at 20% per annum or the highest rate allowed by law, whichever is less unless a lower amount is agreed to by Company.
10. General Lien and Right to Sell Customer’s Property
(a) Company shall have a general and continuing lien on any and all property of Customer coming into Company’s actual or constructive possession or control for monies owed to Company with regard to the shipment on which the lien is claimed, a prior shipment(s) and/or both;
(b) Company shall provide written notice to Customer of its intent to exercise such lien, the exact amount of monies due and owing, as well as any on-going storage or other charges; Customer shall notify all parties having an interest in its shipment(s) of Company’s rights and/or the exercise of such lien.
(c) Unless, within thirty days of receiving notice of lien, Customer posts cash or letter of credit at sight, or, if the amount due is in dispute, an acceptable bond equal to 110% of the value of the total amount due, in favor of Company, guaranteeing payment of the monies owed, plus all storage charges accrued or to be accrued, Company shall have the right to sell such shipment(s) at public or private sale or auction and any net proceeds remaining thereafter shall be refunded to Customer.
11. No Modification or Amendment Unless Written
These terms and conditions of service may only be modified, altered or amended in writing signed by both Customer and Company; any attempt to unilaterally modify, alter or amend same shall be null and void.
12. Severability
In the event any Paragraph(s) and/or portion(s) hereof is found to be invalid and/or unenforceable, then in such event the remainder hereof shall remain in full force and effect. Company’s decision to waive any provision herein, either by conduct or otherwise, shall not be deemed to be a further or continuing waiver of such provision or to otherwise waive or invalidate any other provision herein.
13. Governing Law; Consent to Jurisdiction and Venue
These terms and conditions of service and the relationship of the parties shall be construed according to the laws of the State of Massachusetts without giving consideration to principals of conflict of law. Customer and Company
(a) irrevocably consent to the jurisdiction of the United States District Court and the State courts of Massachusetts;
(b) agree that any action relating to the services performed by Company, shall only be brought in said courts;
(c) consent to the exercise of in personam jurisdiction by said courts over it, and
(d) further agree that any action to enforce a judgment may be instituted in any jurisdiction.


  1. “CARRIER”, “ISSUER”, “WAREHOUSE”. “SSCP”: Means 24/7 HAZMAT, LLC, its employees and representatives.
  2. “CONSIGNOR”: Means a person from whom the goods have been received for shipment.
  3. “PARTY”: As distinguished from “third party,” means a person that has engaged in a transaction or made an agreement with 24/7.
  4. “SHIPPER”: Means a person that entering into a contract of transportation, shipping, delivery, storage, installation, packing with 24/7.
  5. “BILL OF LADING” (B/L): Means a document evidencing the receipt of goods for shipment, transportation, storage, installation, or other related services, issued by 24/7.
  6. “FREIGHT”, “GOODS”: Means all things which are treated as movable for the purposes of a contract of storage, transportation, delivery, crating, installation or other related services.
  7. “HOUSEHOLD GOODS”: Means furniture, furnishings and personal effects used by a depositor in a dwelling.
  8. “BAILEE”: Means a person that by a warehouse receipt, bill of lading, or other documents of title acknowledges possession of goods and contracts to deliver them.
  9. “CONSIGNEE”: Means a person named in a bill of lading to which or to whose order the bill promises delivery.
  10. “AS IS” / SHOWROOM CONDITION/ ANTIQUE CONDITION : As is/Showroom and Antique condition means there can be many irregularities with the item(s) picked up, such as: dents, marks, scratches, wrinkles, cracks, chipped, bent, soiled, upholstery imperfections, etc. Shipper is fully aware that 24/7 is not liable for any imperfections once the bill of lading has been signed and released as an AS IS /SHOWROOM OR ANTIQUE CONDITION.
  11. ‘EXCLUSIONS”: Conditions and occurrences, as set forth below, that relieve 24/7 from all liability or responsibility for loss and damage related to freight identified in section 4, of this contract.
  12. “DECLARED VALUE”: A charge assessed to a shipper based on a value declared by shipper for this freight, on the B/L and subject to all the limitations and exclusions set forth in section 3, below.
  13. “OBJECTS OF EXCEPTIONAL VALUE”: Means fine arts, gold, platina, or precious stones, or imitations thereof, in a manufactured or unmanufactured state; time pieces of any description; collectables of any description; negotiable paper(s) or other valuable writings; pictures, paintings, glass, or chinaware; sculpture; statuary; costumes, silk, laces; plated ware of any kind; of electronic components, chips, micro circuits, silicon or other related products.
  14. “NVD”: No value declared. Shipper consigns freight for carriage by 24/7 and does not declare a value on that freight; thus releasing the carrier to its minimum level of liability as set forth in section 3, below.
  15. “COD”: Check or Cash on Delivery. Agreement to pay 24/7 for services performed at time of delivery or completion of job.
  16. “COPU”: Check or Cash on Pickup. Agreement to pay 24/7 for services performed at time of pick up.
  17. ”PBS,PBO”: Packed by Shipper Or Packed By Owner.: condition of contents unknown. 24/7 will not be responsible for any damages or imperfections discovered under packaging done by others.
  18. “ON FILE”: Statement of fact of this B/L that refers to information kept in writing by 24/7 management and not specifically listed on the face of the B/L.
  19. ‘REASONABLE”: Standard of conduct of a reasonably prudent person under similar circumstances.
  20. “INSIDE DELIVERY”: Delivery taking place inside consignee’s location or structure at or near a common point of entry and within a reasonably accessible area.
  21. ”CRATE and/or PACKING ONLY”: In the event that 24/7 has been contracted for CRATING and/or PACKING ONLY purposes, 24/7 will not be held responsible for ANY damages occurred after shipment has left 24/7’s premises
  22. “DTD”: Door to Door Delivery Service, no inside no unpacking, Insured only for physical damages caused by package or crate being damaged or destroyed will not honor any concealed damages if the crate is in perfect condition, claims will only be accepted if the damages to the package/crate is noted on the delivery paperwork and reported to 24/7 main office the same day, if there are no damages to the package/crate any claims will be null

Additional Terms and conditions:

  1. Pick up from the customer above the items listed to be packed and shipped to the above address as per request, quote based on information provided
  2. If any information changes upon 24/7 receipt of goods, quote will change including dimensions, weight, piece count, declared value.
  3. 24/7 has the right to share any photos of any jobs for Training and Advertising purposes only, Anyone not authorizing 24/7 to share pictures must submit a Non Authorization Request in writing prior to approving any jobs.